We always strive to provide you with a safe and comfortable experience at Action Cancer Hospital. Please find below a few tips to ensure your safety while you are under our care.
- Ask Questions: Under our care, never hesitate to ask questions about your care and to express your preferences & concerns. You may want to bring a family member, friend or caregiver with you during your admission. A friend can put you at ease; remind you to ask certain questions and help you recall special instructions later on. Always aim at clearing your doubts before undergoing any sort of treatment. We will be more than happy to help you!
- Staff Identification: All hospital employees, volunteers and physicians wear name badges that identify their names and departments. If an employee volunteer or physician is not wearing a name badge, please ask him or her to put it on, or else, ask for another staff person.
- Patient Identification: The patient identification bracelet (ID band) you receive on admission is important for many reasons. This band represents your medical records number, a critical factor in your complete recovery. Do not let anyone give you medications, tests of procedures without checking the ID. When specimens are obtained, make sure the specimen containers are labeled with your name in your presence.
- Describing Symptons: If you do not explain your problems clearly, the doctors won’t be able to provide the requisite medication. When asked about your symptoms, try to identify when the symptoms started, what time of day they occur, how long they last, how often they occur, and if they are getting better or worse. The more details you give the better.
- Hospital floors can be slippery, wearing slippers or shoes with non-skid soles is necessary. Get up slowly. Sit on the edge of your bed for a few minutes. If you feel dizzy or weak, put on your call light.
- Your hospital bed is probably higher and narrower than your bed at home. When required, call for help getting into or out of bed.
- If you have been administered an IV line, use your call light to get help moving with your IV
- The cot and food trolley in your room has wheels. Don’t try to use it for support.
- Keep items within easy reach. Ask your nurse or someone else to place glasses, phone or other needed items where you can easily get to them.
Don’t wait until the last minute to go to the bathroom. Get up slowly and ask for help if needed. Make sure the light is on if it’s dark.
We provide 24-hour security staff that makes frequent rounds for yours and hospital’s complete safety.