right

Patients’ Rights

  • Right to be treated with respect and dignity in a safe and clean environment
  • Right to be addressed by your proper name and to be informed about the names of doctors, nurses and healthcare team members involved in your care
  • Right to privacy and confidentiality in discussions, examinations and treatments
  • Right to clear and understandable explanation of expected outcomes and to participate in your pain management plan
  • Right for protection from physical abuse and neglect
  • Right to clarify all your doubts before signing the informed consent form
  • Right to request for a second opinion and change of doctor
  • Right to information on patient conduct and responsibilities; services available at hospital, provision for after hours and emergency care, fees for services, payment policies etc.
  • Right to make suggestions and express grievances, receive a personal response to same if so requested, and to have continued access to care without intimidation, threat, coercion, discrimination and other retaliatory action
  • Right to know the expected cost of treatment
  • Right to access your health records in confidentiality for your personal information

Patients’ Responsibilities

  • To provide accurate and complete information about medical complaints, past illness, hospitalization, medications, pain and other matters related to their health
  • To follow the treatment plan recommended by those responsible for their care
  • To be responsible for their action if they refuse, treatment or do not follow the healthcare team’s instructions
  • To see that bills are paid as promptly as possible, following hospital rules and regulations
  • To be considerate of the rights of other patients and other personnel
  • To understand the fire plan of his floor at the time of admission with sister-in-charge