We always strive to provide you with a safe and comfortable experience at Action Cancer Hospital. Please find below a few tips to ensure your safety while you are under our care.
- Ask Questions: Under our care, never hesitate to ask questions about your care and to express your preferences & concerns. You may want to bring a family member, friend or caregiver with you during your admission. A friend can put you at ease; remind you to ask certain questions and help you recall special instructions later on. Always aim at clearing your doubts before undergoing any sort of treatment. We will be more than happy to help you!
- Staff Identification: All hospital employees, volunteers and physicians wear name badges that identify their names and departments. If an employee volunteer or physician is not wearing a name badge, please ask him or her to put it on, or else, ask for another staff person.
- Patient Identification: The patient identification bracelet (ID band) you receive on admission is important for many reasons. This band represents your medical records number, a critical factor in your complete recovery. Do not let anyone give you medications, tests of procedures without checking the ID. When specimens are obtained, make sure the specimen containers are labeled with your name in your presence.
- Describing Symptons: If you do not explain your problems clearly, the doctors won’t be able to provide the requisite medication. When asked about your symptoms, try to identify when the symptoms started, what time of day they occur, how long they last, how often they occur, and if they are getting better or worse. The more details you give the better.
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